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Fix Blurry Images in Help Center - Frequently asked questions

Discover solutions to common issues with blurry or distorted images in Zendesk Help Center. Explore FAQs to enhance image clarity and improve user experience.

Frequently asked questions

Why do images in my Zendesk Help Center appear blurry or distorted?

Images in your Zendesk Help Center might appear blurry or distorted due to CSS resizing or browser zoom settings. When images are added to the Help Center, they may be resized by CSS to fit within the article's width, typically around 700px. If…

How can CSS affect image clarity in Zendesk Help Center?

CSS can cause images in Zendesk Help Center to appear blurry by resizing them to fit within the article's layout. Typically, article bodies in the Help Center are about 700px wide. If you upload an image that's significantly larger, like 2000px,…

What should I do if my browser zoom affects image quality in Zendesk?

If your browser zoom is set above 100%, it can distort images in Zendesk Help Center. When you zoom in on a browser, the setting may persist across different websites, affecting how images are displayed. To fix this, simply reset your browser…

How can I adjust CSS in Zendesk Help Center to fix image issues?

To adjust CSS in Zendesk Help Center, navigate to Guide admin > Customize design > Customize > Edit code. This allows you to modify the CSS to better fit your images within the Help Center's layout. By adjusting the CSS, you can prevent images…

Can compressing images help with clarity in Zendesk Help Center?

Compressing images to 8-bit color can help with faster downloads and maintain clarity in Zendesk Help Center. While resizing images can lead to distortion, compressing them to 8-bit color without changing dimensions can improve load times. You…

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