How to Pay for Minutes in Talk - Frequently asked questions
Frequently asked questions
What are the payment options for Zendesk Talk minutes?
You can pay for Zendesk Talk minutes using two methods. You can either opt for the pay-as-you-go option, where any Talk-related fees are included in your monthly bill if you use a credit card. Alternatively, if you pay via invoice, you need to…
How does the pay-as-you-go option work for Zendesk Talk?
The pay-as-you-go option for Zendesk Talk is straightforward. If you use a credit card to pay for Zendesk, any Talk-related fees will be added to your monthly bill at the end of the billing cycle. This option is convenient if you prefer to pay…
What is the pre-purchase option for Zendesk Talk minutes?
The pre-purchase option for Zendesk Talk minutes is available if you pay via invoice. In this case, you must buy usage credit in bulk ahead of time. This method is suitable for businesses that prefer to manage their budget by purchasing credits…
Can I pay for Zendesk Talk minutes with a credit card?
Yes, you can pay for Zendesk Talk minutes with a credit card using the pay-as-you-go option. This means any Talk-related fees will be included in your monthly bill at the end of the billing cycle. This method is convenient for those who prefer to…
Do I need to pre-purchase Zendesk Talk minutes if I pay via invoice?
Yes, if you pay for Zendesk via invoice, you are required to pre-purchase usage credit for Talk minutes in bulk ahead of time. This approach allows you to manage your budget by buying credits in advance, ensuring you have the necessary minutes…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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