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WhatsApp 24-Hour Rule & Auto-Responder - Frequently asked questions

Explore FAQs about WhatsApp's 24-hour rule and auto-responder messages. Learn how Zendesk's auto-responder interacts with WhatsApp's messaging policies.

Frequently asked questions

Do auto-responder messages comply with WhatsApp's 24-hour rule?

Yes, auto-responder messages do comply with WhatsApp's 24-hour rule. When you set up an automatic message using the auto-responder, it meets the criteria for WhatsApp's required response times. This means you can ensure timely communication with…

How can I ensure my WhatsApp messages meet the 24-hour rule?

To ensure your WhatsApp messages meet the 24-hour rule, use the auto-responder feature. This feature automatically sends messages that comply with WhatsApp's response time requirements, helping you maintain effective communication with your…

What is the WhatsApp 24-hour rule for messaging?

The WhatsApp 24-hour rule requires businesses to respond to customer messages within 24 hours. Using an auto-responder can help you meet this requirement by automatically sending messages that comply with the rule. For more insights, refer to the…

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