Implement Auto Pop-up for Widget - Frequently asked questions
Discover how to implement an automatic pop-up for your website's messaging widget. Explore common questions and solutions to enhance user engagement effortlessly.
Frequently asked questions
How can I make the Zendesk messaging widget pop up automatically on my website?
To make the Zendesk messaging widget pop up automatically when your website loads, you need to add a specific JavaScript code snippet to your site. After installing the messaging widget, place the following code near your body tag, right after…
How can I delay the pop-up of the Zendesk messaging widget?
You can delay the pop-up of the Zendesk messaging widget by using asetTimeoutfunction in your JavaScript code. To do this, wrap thezEfunction within asetTimeoutmethod. Here's an example of how to set a 10-second delay: ```html…
What should I test after implementing the Zendesk messaging widget pop-up?
After implementing the Zendesk messaging widget pop-up, it's important to test a few key aspects to ensure everything works smoothly. First, verify that the widget loads correctly and doesn't interfere with the overall user experience on your…
Can I customize the Zendesk Web Widget (Classic) to pop up automatically?
Yes, you can customize the Zendesk Web Widget (Classic) to pop up automatically when the page loads. While the specific steps differ from the newer messaging widget, you can achieve similar results by following the instructions provided in the…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
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