Branding the Agent Interface - Frequently asked questions
Frequently asked questions
How can I customize the colors of the Zendesk agent interface?
You can easily customize the colors of the Zendesk agent interface to align with your company's branding. To do this, navigate to the Admin Center, click the Account icon in the sidebar, and select Appearance > Branding. In the Colors section,…
How do I change my Zendesk account name?
Changing your Zendesk account name is a straightforward process that helps align your interface with your brand. To change your account name, go to the Admin Center, click the Account icon in the sidebar, and select Appearance > Branding. In the…
What happens if I change my Zendesk account name?
When you change your Zendesk account name, it updates the name that appears on page tabs in the agent interface and in email notifications. Typically, the default organization name will also change to match the new account name. However, if an…
Can I revert to the default color scheme in Zendesk?
Yes, you can revert to the default color scheme in Zendesk if you decide the custom colors aren't working for you. To do this, go to the Admin Center, click the Account icon in the sidebar, and select Appearance > Branding. In the Colors section,…
Is it possible to white-label Zendesk for multiple customers?
Yes, Zendesk offers a multibrand feature that allows you to white-label the platform for multiple customers, depending on your subscription plan. For Suite Growth and Professional plans, you can have up to five brands. Suite Enterprise and…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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