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Change Sell Voice Number - Frequently asked questions

Discover answers to common questions about changing your Zendesk Sell Voice phone number. Learn about the process, limitations, and more in our comprehensive FAQ section.

Frequently asked questions

Can I change my Zendesk Sell Voice phone number?

Yes, you can change your Zendesk Sell Voice phone number. To do this, you'll need to contact the Zendesk Customer Support team. They will assist you in releasing your current phone number, allowing you to select a new one from your Voice and Text…

What happens to my call logs when I change my Zendesk Sell Voice number?

When you change your Zendesk Sell Voice number, all your logged phone calls and recordings from the old number will remain in your account. This means you won't lose any of your call history or important recordings when you switch to a new number….

Is it possible to retrieve my old Zendesk Sell Voice number after changing it?

No, once you change your Zendesk Sell Voice number, you cannot retrieve your old number. The change is permanent, so it's important to be certain before making the switch. If you decide to change your number, the Zendesk Customer Support team can…

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