Yes, you can change your Zendesk Sell Voice phone number. To do this, you'll need to contact the Zendesk Customer Support team. They will assist you in releasing your current phone number, allowing you to select a new one from your Voice and Text settings.
It's important to note that once you change your Voice number, all your logged phone calls and recordings from the old number will remain in your account. However, the change is permanent, and you won't be able to retrieve your old number. For more details, you can check the originalZendesk help article.
When you change your Zendesk Sell Voice number, all your logged phone calls and recordings from the old number will remain in your account. This means you won't lose any of your call history or important recordings when you switch to a new number….
No, once you change your Zendesk Sell Voice number, you cannot retrieve your old number. The change is permanent, so it's important to be certain before making the switch. If you decide to change your number, the Zendesk Customer Support team can…