Custom Dataset Updates from Zendesk - Frequently asked questions
Discover answers to common questions about receiving updates for your custom dataset from Zendesk. Learn about update processes, compatibility, and more.
Frequently asked questions
Do custom datasets in Zendesk receive updates like default datasets?
Yes, custom datasets in Zendesk receive updates on the same interval as default datasets. This means that any updates applied to default datasets will also be applied to your custom datasets at the same time. However, if there is a major update…
How will I know if my custom dataset in Zendesk needs replacing?
If your custom dataset in Zendesk needs replacing due to a major update, you will be notified with a banner on your dataset. This banner serves as an alert that your dataset is out of date and requires replacement. Keeping an eye out for such…
What happens if a major update affects my custom dataset in Zendesk?
In the event of a major update that affects your custom dataset in Zendesk, a banner will appear on your dataset. This banner indicates that the dataset is out of date and needs to be replaced. It's important to address these notifications promptly…
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