image for site

Accessing Zendesk in Vietnam - Frequently asked questions

Discover answers to common questions about accessing Zendesk in Vietnam. Learn about connectivity, troubleshooting, and more in this comprehensive FAQ guide.

Frequently asked questions

Can I access Zendesk services from Vietnam?

Yes, you can access Zendesk services from Vietnam, but there might be some challenges. While Zendesk does not have any specific restrictions for users in Vietnam, the quality and reliability of the service cannot be guaranteed due to potential ISP…

Why might I experience issues accessing Zendesk in Vietnam?

You might experience issues accessing Zendesk in Vietnam due to ISP restrictions. Vietnamese ISPs sometimes block or permit access to services dynamically, which can affect your ability to use Zendesk services reliably. This means that while you…

Does Zendesk have data centers in Vietnam?

No, Zendesk does not have data centers, cloud infrastructure, or service endpoints in Vietnam. This lack of local infrastructure means that while Zendesk services are accessible, the quality and reliability of the connection can be affected by…

What should I do if I face network issues with Zendesk in Vietnam?

If you face network issues with Zendesk in Vietnam, it's recommended to contact your IT team, network administrator, or ISP. They can help troubleshoot local network issues that might be affecting your access to Zendesk services. Unfortunately,…

Can I use Zendesk mobile apps in Vietnam?

Using Zendesk mobile apps in Vietnam can be challenging due to potential ISP restrictions. While you can generally interact with end users through email and chat, the mobile apps and custom apps using the Support and Chat mobile SDKs might not work…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites