Sync Support Users to Sell Contacts - Frequently asked questions
Frequently asked questions
How can I export users from Zendesk Support to Zendesk Sell?
To export users from Zendesk Support and import them into Zendesk Sell, you can use the Zendesk REST API Users endpoint or the data export feature, depending on your subscription level and agent role. Once you have the user data, prepare it for…
What methods are available to export user data from Zendesk Support?
You can export user data from Zendesk Support using the Zendesk REST API Users endpoint or the data export feature, if your subscription level and agent role allow it. These methods enable you to obtain a list of user details, which can then be…
How do I prepare a CSV file for importing contacts into Zendesk Sell?
To prepare a CSV file for importing contacts into Zendesk Sell, you need to first export your user data from Zendesk Support. Once you have the data, follow the instructions to format it correctly for import. This involves organizing the data into…
Is there a unified contact list for Zendesk Support and Sell?
Currently, there is no unified contact list for Zendesk Support and Sell. Users need to manually export and import data between the two platforms. However, the Zendesk Sell team has plans to unify customer contacts as part of their long-term…
What should I do if I can't export data from Zendesk Support?
If you are unable to export data from Zendesk Support, it might be due to your subscription level or agent role. In such cases, you can refer to Zendesk's article on enabling exports for more information. Alternatively, you can use the Zendesk REST…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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