Unified Contact List for Zendesk Support and Sell
Is there a unified contact list for Zendesk Support and Sell?
Currently, there is no unified contact list for Zendesk Support and Sell. Users need to manually export and import data between the two platforms. However, the Zendesk Sell team has plans to unify customer contacts as part of their long-term roadmap, although there is no estimated time of arrival for this feature. For updates, keep an eye on Zendesk's announcements.
More related questions
How can I export users from Zendesk Support to Zendesk Sell?
To export users from Zendesk Support and import them into Zendesk Sell, you can use the Zendesk REST API Users endpoint or the data export feature, depending on your subscription level and agent role. Once you have the user data, prepare it for…
What methods are available to export user data from Zendesk Support?
You can export user data from Zendesk Support using the Zendesk REST API Users endpoint or the data export feature, if your subscription level and agent role allow it. These methods enable you to obtain a list of user details, which can then be…
How do I prepare a CSV file for importing contacts into Zendesk Sell?
To prepare a CSV file for importing contacts into Zendesk Sell, you need to first export your user data from Zendesk Support. Once you have the data, follow the instructions to format it correctly for import. This involves organizing the data into…
What should I do if I can't export data from Zendesk Support?
If you are unable to export data from Zendesk Support, it might be due to your subscription level or agent role. In such cases, you can refer to Zendesk's article on enabling exports for more information. Alternatively, you can use the Zendesk REST…
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