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Product Limits for Sell - Frequently asked questions

Explore common questions about Zendesk Sell product limits. Learn about user restrictions, data storage, and feature limitations in this comprehensive FAQ guide.

Frequently asked questions

What are the general account limits in Zendesk Sell?

Zendesk Sell has specific limits for various account objects like users, groups, contacts, and pipelines. For instance, you can have up to 100 active roles, 2,000,000 contacts, and 5,000,000 leads. The number of customizable sales pipelines varies…

What are the rate limits for Zendesk Sell?

Zendesk Sell has specific rate limits to ensure optimal performance. For API requests, each API token is limited to 10 requests per second. When it comes to emails, an account can send up to 100,000 emails per day, while a single user is limited to…

What are the sales engagement automation limits in Zendesk Sell?

Sales engagement automation in Zendesk Sell, also known as Reach, has its own set of limits. An account can have up to 500,000 active enrollments, which are leads currently active in a sequence. Each lead can have up to 200 enrollments, and an…

What are the document limits and supported file types in Zendesk Sell?

Zendesk Sell supports a variety of file types for uploading and storing documents, including PDF, Word, Excel, PowerPoint, Pages, Keynote, PNG, and JPG. The maximum file size for an individual email attachment is 10MB. Document storage limits…

How many custom fields can I create in Zendesk Sell?

In Zendesk Sell, you can create up to 500 custom field definitions for a single object type, such as leads, contacts, or deals. This means you can have 500 custom fields for each object type, allowing for extensive customization to suit your…

What are the limits for email templates in Zendesk Sell?

Zendesk Sell allows you to create up to 1,000 email templates per account. This provides ample opportunity to customize your communication with leads, contacts, and deals, ensuring consistency and efficiency in your sales processes. Having a…

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