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Custom Objects Search API Guide - Frequently asked questions

Explore common questions about Zendesk's Custom Objects Search API. Learn how to utilize this feature effectively and troubleshoot common issues.

Frequently asked questions

What is the Custom Objects Search API in Zendesk?

The Custom Objects Search API is a new feature in Zendesk that allows you to search Sunshine object records in your account. You can search by one or more property values, refine your search by object type, and filter results by date range. This…

How can I search Sunshine object records using the Custom Objects Search API?

You can search Sunshine object records using the Custom Objects Search API by specifying one or more property values. Additionally, you can refine your search by selecting a specific object type and filter the results by a date range. This…

Is the Custom Objects Search feature available as a UI in Zendesk?

Currently, the Custom Objects Search feature is only available as an API in Zendesk. This means that you will need to interact with it programmatically rather than through a user interface. This API allows for powerful and flexible searching of…

What can I refine my search by when using the Custom Objects Search API?

When using the Custom Objects Search API, you can refine your search by object type. This allows you to narrow down your search results to specific types of objects within your Sunshine object records. Additionally, you can filter the results by a…

Can I filter search results by date range using the Custom Objects Search API?

Yes, you can filter search results by date range when using the Custom Objects Search API. This feature allows you to specify a time frame for the records you want to retrieve, making it easier to find relevant data within your Sunshine object…

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