Not Continuing with Zendesk Talk Trial - Frequently asked questions
Explore common questions about not continuing with Zendesk Talk after a trial. Find answers on account management, billing, and alternative options.
Frequently asked questions
What happens if I don't continue with Zendesk Talk after the trial?
If you decide not to continue with Zendesk Talk after your trial, you don't need to take any action. Zendesk will not automatically renew your Talk subscription once the trial period ends. However, you will receive reminder emails from Zendesk in…
Will Zendesk automatically renew my Talk subscription after the trial?
No, Zendesk will not automatically renew your Talk subscription after the trial period ends. You don't need to worry about any automatic charges or renewals. Instead, Zendesk will send reminder emails to the account owner to inform them of the…
How long will Zendesk keep my Talk number after trial inactivity?
Zendesk will keep your Talk number for 60 days after the trial ends if there is no activity. During this period, you will receive reminder emails about the inactivity. The first reminder is sent after 30 days, and a final reminder is sent after 53…
What should I do if I want to cancel only my Zendesk Talk subscription?
If you want to cancel only your Zendesk Talk subscription while keeping other Zendesk products, you should refer to the article on cancelling products and accounts. This article provides detailed instructions on how to manage your subscriptions…
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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