Not Continuing with Zendesk Talk After Trial
What happens if I don't continue with Zendesk Talk after the trial?
If you decide not to continue with Zendesk Talk after your trial, you don't need to take any action. Zendesk will not automatically renew your Talk subscription once the trial period ends. However, you will receive reminder emails from Zendesk in case you change your mind. The account owner will get a reminder email after 30 days of inactivity on a Talk number, and a final reminder after 53 days of inactivity.
After 60 days of no activity on the Talk number, the Zendesk Talk number will be removed from your account. If you're using Talk alongside other Zendesk products and wish to cancel only the Talk subscription, you can refer to the article on cancelling products and accounts for more details.
More related questions
Will Zendesk automatically renew my Talk subscription after the trial?
No, Zendesk will not automatically renew your Talk subscription after the trial period ends. You don't need to worry about any automatic charges or renewals. Instead, Zendesk will send reminder emails to the account owner to inform them of the…
How long will Zendesk keep my Talk number after trial inactivity?
Zendesk will keep your Talk number for 60 days after the trial ends if there is no activity. During this period, you will receive reminder emails about the inactivity. The first reminder is sent after 30 days, and a final reminder is sent after 53…
What should I do if I want to cancel only my Zendesk Talk subscription?
If you want to cancel only your Zendesk Talk subscription while keeping other Zendesk products, you should refer to the article on cancelling products and accounts. This article provides detailed instructions on how to manage your subscriptions and…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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