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How to Use HTML Blocks in Content Blocks - Frequently asked questions

Discover answers to common questions about using HTML blocks in content blocks. Learn how to enhance your Zendesk articles with HTML for better customization.

Frequently asked questions

What are HTML blocks in Zendesk content blocks?

HTML blocks in Zendesk content blocks allow you to manage and work with HTML code more conveniently. Instead of navigating through the entire source code editor, you can now use HTML blocks to quickly access and edit specific HTML elements within…

How do HTML blocks affect my content editing in Zendesk?

HTML blocks enhance your content editing experience in Zendesk by allowing you to add and edit complex HTML and scripts more visually and with greater control. This means you can create content blocks with advanced elements like tables of contents,…

Do I need to take any action to use HTML blocks in Zendesk?

No action is required on your part to start using HTML blocks in Zendesk, provided you are an Enterprise customer. You can begin utilizing HTML blocks in the content blocks editor immediately. If you want to learn more about using HTML blocks or…

What are the benefits of using HTML blocks in Zendesk?

Using HTML blocks in Zendesk offers several benefits, including the ability to add and edit complex HTML and scripts in a more controlled and visual manner. This feature allows you to create dynamic content blocks, such as those with tables of…

Who can use HTML blocks in Zendesk content blocks?

HTML blocks in Zendesk content blocks are available to Enterprise customers. If you are an Enterprise customer, you can start using this feature immediately in the content blocks editor. This feature is designed to help users manage and edit HTML…

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