Character Limits in Bot Builder - Frequently asked questions
Explore common questions about character limitations in Zendesk's Transfer to Agent step within Bot Builder. Find answers to optimize your bot's performance.
Frequently asked questions
What is the character limit for the 'Transfer to agent' step in Zendesk bot builder?
The 'Transfer to agent' step in Zendesk bot builder has a character limit of 101. This means that any text exceeding 101 characters will not be displayed to your visitors. To ensure your message is fully visible, keep it within this limit. If your…
Why is my message getting cut off in the Zendesk bot builder?
If your message is getting cut off in the Zendesk bot builder, it might be due to the 101 character limit on the 'Transfer to agent' step. Any text beyond this limit will not be shown to your visitors. To prevent this, ensure your message is 101…
How can I ensure my message is fully displayed in Zendesk's 'Transfer to agent' step?
To ensure your message is fully displayed in the 'Transfer to agent' step of Zendesk's bot builder, keep it within the 101 character limit. Messages that are exactly 101 characters will be shown completely, but anything longer will be truncated….
What happens if my message exceeds 101 characters in Zendesk bot builder?
If your message exceeds 101 characters in the Zendesk bot builder's 'Transfer to agent' step, the text beyond the 101st character will not be displayed to your visitors. To avoid this, make sure your message is concise and within the character…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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