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Choose Data Hosting Location - Frequently asked questions

Explore FAQs on selecting your Zendesk account data hosting location. Learn about options, limitations, and how to manage your data storage preferences.

Frequently asked questions

Can I choose where my Zendesk account data is hosted?

Yes, you can choose where your Zendesk account data is hosted, but it depends on your plan level. If your account is eligible, you can purchase the Data Center Location add-on, which allows you to select the region for some of your service data….

What happens if I don't select a data hosting region for my Zendesk account?

If you don't select a data hosting region for your Zendesk account, Zendesk will automatically choose one for you. This selection is subject to change, so it's a good idea to make a choice if you have specific regional preferences. To ensure your…

How can I select a data hosting region for Zendesk Talk or Text?

For Zendesk Talk or Text, there are specific regions where this data is hosted. If you need to select a region for these communication channels, it's important to be aware of the available options. To learn more about the specific regions for…

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