Yes, you can choose where your Zendesk account data is hosted, but it depends on your plan level. If your account is eligible, you can purchase the Data Center Location add-on, which allows you to select the region for some of your service data.
If you have the Data Center Location as part of the Zendesk Suite, you should contact Zendesk Customer Support to choose a region. If you don't make a selection, Zendesk will automatically select a region for you, which may change over time. For more details, check out the originalZendesk help article.
If you don't select a data hosting region for your Zendesk account, Zendesk will automatically choose one for you. This selection is subject to change, so it's a good idea to make a choice if you have specific regional preferences. To ensure your…
For Zendesk Talk or Text, there are specific regions where this data is hosted. If you need to select a region for these communication channels, it's important to be aware of the available options. To learn more about the specific regions for…