image for site

Choose Your Zendesk Data Hosting Location

Learn how to select the hosting location for your Zendesk account data with the Data Center Location add-on.

Can I choose where my Zendesk account data is hosted?

Yes, you can choose where your Zendesk account data is hosted, but it depends on your plan level. If your account is eligible, you can purchase the Data Center Location add-on, which allows you to select the region for some of your service data.

If you have the Data Center Location as part of the Zendesk Suite, you should contact Zendesk Customer Support to choose a region. If you don't make a selection, Zendesk will automatically select a region for you, which may change over time. For more details, check out the originalZendesk help article.


More related questions

What happens if I don't select a data hosting region for my Zendesk account?

If you don't select a data hosting region for your Zendesk account, Zendesk will automatically choose one for you. This selection is subject to change, so it's a good idea to make a choice if you have specific regional preferences. To ensure your…

How can I select a data hosting region for Zendesk Talk or Text?

For Zendesk Talk or Text, there are specific regions where this data is hosted. If you need to select a region for these communication channels, it's important to be aware of the available options. To learn more about the specific regions for…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites