Strong customer authentication (SCA) is a security measure required by the European Union to enhance the security of electronic payments. It involves multi-factor authentication to ensure that electronic payments are secure. This requirement is…
You might need to complete strong customer authentication (SCA) if you're a Zendesk customer in the EU or using a card issued by an EU bank. However, Zendesk cannot predict which transactions will require SCA. If your bank requires…
To complete the SCA process for a Zendesk payment, simply follow the on-screen authentication instructions provided by your bank. If you encounter any issues, you can contact Zendesk Customer Support for assistance. Keep in mind that using a…