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How to Understand Zendesk Sell Plans - Frequently asked questions

Explore common questions about Zendesk Sell plan types, features, and pricing. Get insights into choosing the right plan for your business needs.

Frequently asked questions

What are the current Zendesk Sell plans and their features?

Zendesk Sell offers a range of plans to suit different business needs, each with a set of core features. All current Zendesk Sell plans include sales pipeline management, call tracking, email tracking, calendar integration, a mobile CRM, pre-built…

How can I view my Zendesk Sell plan type?

To check your Zendesk Sell plan type, you need to access the Admin Center. Only account owners and admins have the ability to view subscription details. Here's how you can view your subscription: 1. In the Admin Center, click onAccountin the…

What are the legacy Zendesk Sell plans?

Legacy Zendesk Sell plans were available before April 2022 and include several tiers with varying features. These plans are: -Sell Team: Features email integration, up to three paid users, and a custom sales pipeline. -Sell Professional:…

What are the legacy add-ons for Zendesk Sell?

Legacy Zendesk Sell add-ons provide additional features to enhance your CRM capabilities. These add-ons include: -Reach Basic: Offers email sequences, 1,000 enrichment credits, and 25 prospecting credits per user per month. - **Reach…

Can I upgrade from a legacy Zendesk Sell plan to a current plan?

Yes, customers on legacy Zendesk Sell plans can upgrade to the current plans. Starting in April 2022, Zendesk introduced new plans, and customers with legacy plans have the option to transition to these updated offerings. To upgrade, you may need…

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