How to Gather Resources in Zendesk - Frequently asked questions
Frequently asked questions
What is Zendesk Gather and how does it enhance my Help Center?
Zendesk Gather is a community forum platform that allows customers to connect and collaborate. It enhances your Help Center by providing a space for community interaction, complementing your Guide knowledge base. This integration helps create a…
How do I get started with Zendesk Gather for my community?
To get started with Zendesk Gather, you need to set up your community settings and enable features like aliases and badges. This initial setup is crucial for creating a vibrant community space where users can interact and share knowledge. For a…
What are Gather badges and how can I use them?
Gather badges are a way to recognize and reward community members for their contributions. You can create and enable these badges to encourage participation and acknowledge valuable input from users. This feature helps in building a more engaged…
How can I manage community moderator groups in Zendesk Gather?
Managing community moderator groups in Zendesk Gather involves creating and overseeing groups that help moderate content and maintain community standards. This includes assigning roles and responsibilities to ensure smooth operation and effective…
What are the best practices for setting up a Zendesk Gather community?
When setting up a Zendesk Gather community, consider best practices such as defining clear goals, understanding your audience, and establishing guidelines for interaction. These practices help in creating a structured and welcoming environment for…
How can I prevent spam in my Zendesk Help Center?
Preventing spam in your Zendesk Help Center involves using built-in spam prevention tools and filtering options. You can mark content as spam and remove it to maintain a clean and professional community environment. For more details on spam…
How do I enable Google Analytics for my Zendesk Help Center?
Enabling Google Analytics for your Zendesk Help Center allows you to track and analyze community activity. This feature provides valuable insights into user behavior and engagement, helping you optimize your community strategy. For instructions on…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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