Setting Up GitHub Integration with Guide - Frequently asked questions
Frequently asked questions
How do I set up the GitHub integration with my Zendesk Guide theme?
To set up the GitHub integration with your Zendesk Guide theme, ensure your theme is stored in GitHub first. Then, in Guide, click the Customize design icon, select Add theme, and choose Add from GitHub. Enter your GitHub repo URL and optionally a…
Can I use GitHub Enterprise Server with Zendesk Guide integration?
Unfortunately, the GitHub integration with Zendesk Guide does not support GitHub Enterprise Server. However, it does support GitHub Enterprise Cloud. If you're using GitHub Enterprise Server, you can alternatively use the Guide theming API to…
What are the requirements for my GitHub repository to integrate with Zendesk Guide?
Your GitHub repository must have the manifest.json file at the root to integrate with Zendesk Guide. Additionally, the repository should contain only one theme. You can use branches to experiment with theme variations. Ensure your theme is prepared…
Can I use a private GitHub repository for Zendesk Guide integration?
Yes, you can use a private GitHub repository for the Zendesk Guide integration. Just ensure that the person setting up the integration has access to the private repo. If you encounter any issues, refer to the troubleshooting guide for…
Is it possible to integrate Zendesk Guide with Bitbucket or GitLab?
Currently, Zendesk Guide does not have official integrations with Bitbucket or GitLab. While third-party integrations might be available, such as through Zapier, there are no detailed instructions provided by Zendesk. Keep an eye on Zendesk's…
How can I manage theme changes locally before updating in Zendesk Guide?
You can work on your theme locally using Zendesk app tools (ZAT). This allows you to preview and test changes before updating your theme in Zendesk Guide. This local development setup helps ensure that your changes are ready for deployment without…
Can I sync help center articles from a Git repo to Zendesk on a git push?
Currently, syncing help center articles from a Git repository to Zendesk on a git push is not supported. The only available option for creating articles from your own repository is through the Help Center…
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