Installing Zendesk Chat for Squarespace - Frequently asked questions
Discover answers to common questions about installing Zendesk Chat on Squarespace. Learn about setup, integration, troubleshooting, and more in this comprehensive FAQ guide.
Frequently asked questions
How do I install Zendesk Chat on all pages of my Squarespace site?
To install Zendesk Chat on all pages of your Squarespace site, you need to use the Code Injection feature. First, navigate to the left-hand side navigation in Squarespace and click onSettings > Website > Advanced. Then, click on **Code…
Can I add Zendesk Chat to a specific page on Squarespace?
Yes, you can add Zendesk Chat to a specific page on Squarespace. To do this, go to the left-hand side navigation in Squarespace and click onPages. Find the page you want to edit and click the gear icon next to it to open the Settings window….
What is the Zendesk Chat embed code and where can I find it?
The Zendesk Chat embed code is a snippet of code that you need to insert into your Squarespace site to enable the chat widget. To find your Zendesk Chat embed code, you should refer to the specific article mentioned in the original guide. This code…
Is Zendesk Chat integration available for all versions of Zendesk Chat?
No, the integration of Zendesk Chat with Squarespace is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure which version you have, you should check the guide on determining your Zendesk Chat account version….
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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Customer.io($50M+ ARR)
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"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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Freecash
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