Setup Zendesk Provisioned SSL Errors - Frequently asked questions
Discover solutions to common errors encountered during Zendesk Provisioned SSL setup. This page addresses frequently asked questions to help you troubleshoot effectively.
Frequently asked questions
Why am I seeing an error when setting up Zendesk Provisioned SSL?
If you're encountering an error while setting up Zendesk Provisioned SSL, it might be because Zendesk was unable to obtain a certificate from Let's Encrypt. This is a common issue that can usually be resolved by retrying the certificate request. If…
How can I resolve the error with Zendesk Provisioned SSL setup?
To resolve the error with Zendesk Provisioned SSL setup, try clicking on 'Retry certificate request'. This action often resolves the issue by attempting to obtain the certificate again. If this doesn't work, the next step is to contact Zendesk…
What should I do if retrying the certificate request doesn't work?
If retrying the certificate request doesn't resolve the issue, the best course of action is to contact Zendesk Customer Support. They have the expertise to help troubleshoot and resolve any persistent issues with obtaining the SSL certificate from…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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