image for site

Installing Zendesk Chat for OpenCart - Frequently asked questions

Discover answers to common questions about installing Zendesk Chat for OpenCart. Learn about setup, integration, troubleshooting, and more in this comprehensive FAQ guide.

Frequently asked questions

How do I install Zendesk Chat on my OpenCart website?

To install Zendesk Chat on your OpenCart website, you need to add the Zopim widget code to your OpenCart Admin panel. First, log on to your OpenCart Admin panel and navigate to System (gear icon) and then Settings. Click on the Edit icon, then…

Where do I paste the Zopim widget code in OpenCart?

You should paste the Zopim widget code in the Google Analytics Code (GA) field within your OpenCart Admin panel. To do this, log into your OpenCart Admin panel, go to System (gear icon), then Settings. Click on the Edit icon and select the Server…

Can I use Zendesk Chat with OpenCart if I have the Legacy version?

Yes, you can use Zendesk Chat with OpenCart if you have the Legacy version of Zendesk Chat. This integration is specifically available for customers using the Legacy versions. If you're unsure about which version you have, you can refer to the…

How can I check if Zendesk Chat is working on my OpenCart site?

To check if Zendesk Chat is working on your OpenCart site, simply load your website after installing the widget code. Once you've pasted the Zopim widget code in the Google Analytics Code (GA) field and saved the changes, visit your website. You…

What should I do if I have existing Google Analytics code in OpenCart?

If you have existing Google Analytics code in OpenCart, you can still add the Zopim widget code. Simply paste the Zopim widget code either above or below your existing GA code in the Google Analytics Code (GA) field. This will allow both your…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites