Installing Zendesk Chat for OpenCart - Frequently asked questions
Frequently asked questions
How do I install Zendesk Chat on my OpenCart website?
To install Zendesk Chat on your OpenCart website, you need to add the Zopim widget code to your OpenCart Admin panel. First, log on to your OpenCart Admin panel and navigate to System (gear icon) and then Settings. Click on the Edit icon, then…
Where do I paste the Zopim widget code in OpenCart?
You should paste the Zopim widget code in the Google Analytics Code (GA) field within your OpenCart Admin panel. To do this, log into your OpenCart Admin panel, go to System (gear icon), then Settings. Click on the Edit icon and select the Server…
Can I use Zendesk Chat with OpenCart if I have the Legacy version?
Yes, you can use Zendesk Chat with OpenCart if you have the Legacy version of Zendesk Chat. This integration is specifically available for customers using the Legacy versions. If you're unsure about which version you have, you can refer to the…
How can I check if Zendesk Chat is working on my OpenCart site?
To check if Zendesk Chat is working on your OpenCart site, simply load your website after installing the widget code. Once you've pasted the Zopim widget code in the Google Analytics Code (GA) field and saved the changes, visit your website. You…
What should I do if I have existing Google Analytics code in OpenCart?
If you have existing Google Analytics code in OpenCart, you can still add the Zopim widget code. Simply paste the Zopim widget code either above or below your existing GA code in the Google Analytics Code (GA) field. This will allow both your…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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