If your data filter isn't updating the reports on your Zendesk dashboard, it might be due to a dataset mismatch. The attribute you're filtering by must come from the same dataset as the report. Filters from one dataset won't apply to reports built…
In Zendesk's dashboard builder (Beta), you can link filters across datasets to apply them to multiple reports. This feature allows you to filter all reports from the linked datasets when a dashboard-level filter is applied. To do this, ensure that…
If your Zendesk report filter isn't working, check if the attribute you're filtering by is from the same dataset as the report. Filters from different datasets won't apply to each other. If you're using the dashboard builder (Beta), you can link…