Creating Filters & Lists on Android - Frequently asked questions
Discover how to create filters and lists on Android with Zendesk. This page answers common questions and provides insights into optimizing your workflow.
Frequently asked questions
How do I apply and remove filters in Zendesk Sell on Android?
Applying and removing filters in Zendesk Sell on Android is straightforward. To apply filters, simply tap the Leads, Contacts, or Deals tab, then tap the Filter icon. This will open a list of fields you can filter by. You can add more fields by…
How can I create a smart list in Zendesk Sell on Android?
Creating a smart list in Zendesk Sell on Android is a great way to save specific filters and fields for easy access. To create one, first apply your desired filters to a list. Then, tap 'Save as Smart List', name your list, and click 'OK' to save…
What are the viewing options for smart lists in Zendesk Sell on Android?
In Zendesk Sell on Android, you can view your smart lists in several ways. Tap the Leads, Contacts, or Deals tab, then tap the Menu icon in the top right corner. You can choose to view your list as a List, on a Map, or as Cards. The List view…
What properties are unsupported for smart lists on Android in Zendesk Sell?
There are several properties currently unsupported for smart lists on Android in Zendesk Sell. These include Days Awaiting My Response, Days I’m Awaiting Lead Response, Description, Facebook, Fax number, Import ID, LinkedIn, My calls without lead…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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