image for site

Create Distribution Pool with Zapier - Frequently asked questions

Explore common questions about setting up a distribution pool using Zapier's round-robin feature. Find answers to streamline your workflow efficiently.

Frequently asked questions

How do I set up a distribution pool for leads using Zapier and Zendesk Sell?

To set up a distribution pool for leads using Zapier and Zendesk Sell, you'll need to create lead distribution pools and a Zapier account. Start by setting up your data with a Google Form and a corresponding Google Sheet to capture responses. Then,…

What tools do I need to create a round-robin distribution pool in Zendesk Sell?

To create a round-robin distribution pool in Zendesk Sell, you'll need a Zapier account and distribution pools set up in your Sell account. You can use forms like Google Forms, Wufoo, or Gravity Forms to collect lead data. Zapier will help you…

How can I test my Zapier distribution pool setup?

Testing your Zapier distribution pool setup is straightforward. Simply add a new lead using your Google Form and either wait a few minutes or manually run the Zap to test it immediately. You can then check in Zendesk Sell to see if the lead has…

Can I use custom forms to route leads in Zendesk Sell with Zapier?

Yes, you can use custom forms to route leads in Zendesk Sell with Zapier. While the example provided uses Google Forms, you can also use other form tools like Wufoo or Gravity Forms. The key is to ensure that the form data is captured in a way that…

What are the steps to create a Zap for lead distribution in Zendesk Sell?

To create a Zap for lead distribution in Zendesk Sell, start by clicking the + icon in Zapier to create a new Zap. Select Google Forms as the app and New Response in Spreadsheet as the trigger event. Add paths to route leads based on criteria like…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites