How to Locate My Admin in Zendesk - Frequently asked questions
Discover answers to common questions about locating your admin in Zendesk. This guide covers various scenarios and solutions to help you find your admin quickly.
Frequently asked questions
How can I find my Zendesk account admin?
To locate your Zendesk account admin, you can use the Admin Center. If you're logged in as an administrator, navigate to the Admin Center, click onPeoplein the sidebar, and then selectTeam > Team members. In the list of agents, look…
What steps should I follow to identify an admin in Zendesk?
Identifying an admin in Zendesk is straightforward with the Admin Center. As an administrator, go to the Admin Center, click onPeoplein the sidebar, and chooseTeam > Team members. Check the list of agents for the user(s) withAdmin…
Where can I find the list of team members in Zendesk?
You can find the list of team members in Zendesk through the Admin Center. Simply click onPeoplein the sidebar, then selectTeam > Team members. This will display a list of all agents, where you can identify roles such as Admin or…
How do I know if someone is an admin in Zendesk?
To determine if someone is an admin in Zendesk, check their role in the Admin Center. Navigate toPeoplein the sidebar, then selectTeam > Team members. Look for the user(s) withAdminbelow the Support Role orAdministrator…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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