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Fine-tuning Help Center with Google Analytics - Frequently asked questions

Discover how to optimize your help center using Google Analytics. This page answers frequently asked questions about fine-tuning your help center for better performance.

Frequently asked questions

How do I sign in to Zendesk Support?

To sign in to Zendesk Support, you need to enter your email and password. If you have forgotten your password, there is an option to reset it. Additionally, if you are new to Zendesk Support, you can sign up for an account. For those who have…

What should I do if I forgot my Zendesk Support password?

If you've forgotten your Zendesk Support password, don't worry! You can easily reset it by selecting the 'Forgot password?' option on the sign-in page. This will guide you through the process of setting a new password, allowing you to regain…

Can I sign in to Zendesk Support using social media accounts?

Yes, you can sign in to Zendesk Support using social media accounts like Facebook and Google. This provides a convenient alternative to signing in with your email and password. Simply select the option to sign in with Facebook or Google on the…

How can I switch to agent sign-in on Zendesk Support?

To switch to agent sign-in on Zendesk Support, you need to select the 'Switch to agent sign-in' option. This is useful if you have multiple roles or need to access agent-specific features. Once selected, you can enter your credentials to access…

How do I sign up for Zendesk Support if I'm new?

If you're new to Zendesk Support, signing up is easy! Simply select the 'Sign up' option on the sign-in page to create a new account. You'll be guided through the process of entering your details and setting up your account, allowing you to start…

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Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
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Zendesk Support Tickets

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Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
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Learn about our Zendesk Messaging integration

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