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Using Apps & Zendesk Marketplace - Frequently asked questions

Explore common questions about using apps and the Zendesk Marketplace. Find answers to enhance your Zendesk experience with various apps and integrations.

Frequently asked questions

How do I access the My Apps page in Zendesk?

To access the My Apps page in Zendesk, you need to navigate through your Zendesk account. This page allows you to install and manage your Support app integrations. Once you're logged into your Zendesk account, look for the My Apps section. This is…

What is the Zendesk Marketplace?

The Zendesk Marketplace is a hub for apps that help customize Zendesk Support, Chat, and Sell. It's designed to enhance your Zendesk experience by offering a variety of apps. In the Marketplace, you can find apps that suit your business needs,…

How can I manage my installed apps in Zendesk?

Managing your installed apps in Zendesk is straightforward and can be done through the My Apps page. This feature is available on all current plans for public apps. To manage your apps, simply go to the My Apps page where you can view, update, or…

What are the benefits of using apps in Zendesk?

Using apps in Zendesk can significantly extend or enhance the functionality of your Zendesk products. These custom-built applications are designed to meet specific business needs. By integrating apps, you can streamline processes, improve customer…

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Zendesk Support Tickets

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Zendesk Messaging (live chat)

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