image for site

Travel Intents in Zendesk - Frequently asked questions

Explore common questions about using travel intents for intelligent triage and advanced bots in Zendesk. Learn how to optimize your support strategy.

Frequently asked questions

What is the new intent model introduced by Zendesk for the travel industry?

Zendesk has launched a new pre-trained intent model specifically for the travel, hospitality, and tourism industry. This model is designed to automate and consistently classify incoming tickets and conversations, which can be used in business…

Why did Zendesk introduce a new intent model for the travel industry?

Zendesk introduced this new intent model to expand the capabilities of AI for all customers, particularly in the travel, hospitality, and tourism sectors. By continually training existing and new models, Zendesk aims to provide enhanced features…

How can I start using Zendesk's new travel intent model?

To start using Zendesk's new travel intent model, you need to be in one of the supported industries such as travel, hospitality, or tourism. If you haven't yet enabled intelligent triage or don't see intent predictions on tickets, it's recommended…

What industries can benefit from Zendesk's new intent model?

Zendesk's new intent model is tailored for the travel, hospitality, and tourism industry, including airlines, bus lines, travel agencies, car rentals, and booking management. However, Zendesk also supports other industries such as retail, software,…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites