Why Calls to Certain Countries Are Blocked - Frequently asked questions
Discover why calls to specific countries are blocked in Zendesk. This page answers common questions about call restrictions and provides insights into the reasons behind these limitations.
Frequently asked questions
Why are calls to certain countries blocked in Zendesk?
Calls to certain countries may be blocked in Zendesk due to privacy, security, and regulatory reasons. Zendesk may restrict or turn off geographic permissions for specific countries to protect user privacy and comply with data protection…
How can I enable calls to blocked countries in Zendesk?
To enable calls to blocked countries in Zendesk, you need to contact Zendesk Customer Support. If geographic permissions are essential for your operations and you find that calls to certain countries are blocked, reaching out to Zendesk Customer…
What are the reasons for turning off geo permissions in Zendesk?
Geo permissions in Zendesk may be turned off for privacy, regulatory, and performance reasons. Zendesk may disable geographic permissions to protect user privacy and comply with data protection regulations. This also helps in adhering to regional…
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“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
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