How to Report Article Verification - Frequently asked questions
Discover how to report on who verified a help center article. Explore common questions and detailed answers to enhance your Zendesk reporting skills.
Frequently asked questions
How can I report on who verified a help center article in Zendesk?
You can report on who verified a help center article using Zendesk's Explore tool. To do this, you'll need to create a report within the Team Publishing dataset. Use the 'Articles verified' metric along with the attributes 'Article translation…
What dataset should I use to report on article verification in Zendesk?
To report on article verification in Zendesk, use the Team Publishing dataset. This dataset allows you to create reports that include the 'Articles verified' metric. By incorporating attributes like 'Article translation title' and 'Agent name',…
Which attributes are needed to identify the agent who verified an article in Zendesk?
To identify the agent who verified an article in Zendesk, use the 'Agent name' attribute. When creating a report in the Team Publishing dataset, include the 'Articles verified' metric and the 'Article translation title' attribute. The 'Agent…
Can I track article verification events in Zendesk?
Yes, you can track article verification events in Zendesk using the Explore tool. By creating a report in the Team Publishing dataset, you can use the 'Articles verified' metric to track these events. Include attributes like 'Article translation…
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