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Find Your Zendesk Subdomain - Frequently asked questions

Discover how to locate your Zendesk subdomain with our comprehensive FAQ guide. Get answers to common questions and troubleshoot issues effectively.

Frequently asked questions

How can I find my Zendesk subdomain?

Your Zendesk subdomain is a unique part of your account URL. You can find it by checking the Support Admin home page or your account URL if host-mapping isn't enabled. For more details, visit the [original…

What is a Zendesk subdomain?

A Zendesk subdomain is a unique identifier for your account, appearing before .zendesk.com in your URL. It's essential for accessing your account and can be found in various ways, such as through the Support Admin home page or your account…

How do I check my Zendesk subdomain in the URL?

To find your Zendesk subdomain in the URL, look between 'https://' and '.zendesk.com'. For example, in 'https://yoursubdomain.zendesk.com', 'yoursubdomain' is your subdomain. This method works if host-mapping isn't…

Can I receive my Zendesk subdomain via email?

Yes, you can request an email with your Zendesk subdomains by entering your email address on the login reminder page. If you don't receive it, check your spam folder or ensure your email is associated with an…

What should I do if I can't access my Zendesk subdomain?

If you're having trouble accessing your Zendesk subdomain, it might be due to a URL issue or account settings. Contact Zendesk Customer Care for assistance, as they can help resolve access…

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