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How to Import or Upgrade jQuery - Frequently asked questions

Discover answers to common questions about importing or upgrading jQuery in Zendesk. Learn about compatibility, best practices, and troubleshooting tips.

Frequently asked questions

How do I import or upgrade jQuery in Zendesk Help Center themes?

To import or upgrade jQuery in your Zendesk Help Center themes, you need to follow a few simple steps. First, navigate to Guide and click the Customize design icon in the sidebar. Choose the theme you want to work with and click Customize, then…

What version of jQuery can I use in my Zendesk theme?

You can use any version of jQuery that you prefer in your Zendesk theme. The choice of jQuery version is entirely up to you. Simply visitcode.jquery.comto select the version you want to use and follow the steps to…

Where should I add the jQuery script in my Zendesk theme?

The jQuery script should be added to the document_head.hbs file in your Zendesk theme. This file renders on all Help Center pages, so you only need to add the script here once. There's no need to duplicate the effort in other templates or…

Do I need to modify other templates when adding jQuery to Zendesk?

No, you do not need to modify other templates when adding jQuery to your Zendesk theme. By adding the jQuery script to the document_head.hbs file, it will be included on all Help Center pages, eliminating the need for additional…

What is the purpose of the integrity attribute in the jQuery script tag?

The integrity attribute in the jQuery script tag ensures that the resources hosted on the third-party server have not been tampered with. It provides a security measure by allowing browsers to verify the integrity of the file being…

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