Installing Zopim for Big Cartel - Frequently asked questions
Frequently asked questions
How do I install Zopim for Big Cartel?
To install Zopim (Zendesk Chat) on your Big Cartel site, follow these steps. First, ensure you're using a paid Big Cartel plan and the Legacy version of Zendesk Chat. From your admin panel, go to 'Store' and then 'Settings'. Turn on 'Maintenance…
What version of Zendesk Chat is required for Big Cartel integration?
The integration of Zendesk Chat with Big Cartel is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure which version you have, it's important to verify this before attempting the installation. This ensures…
Where do I find the Zendesk Chat embed code for Big Cartel?
To find your Zendesk Chat embed code, you will need to refer to a specific article mentioned in the original documentation. This code is essential for embedding the chat widget into your Big Cartel site. Make sure to copy and paste it correctly…
Can I use Zendesk Chat with a free Big Cartel plan?
No, you cannot use Zendesk Chat with a free Big Cartel plan. The integration is only available for paid Big Cartel plans. If you're on a free plan and wish to use Zendesk Chat, consider upgrading to a paid plan to access this feature. This will…
How do I enable Custom Layout for Zendesk Chat on Big Cartel?
To enable Custom Layout for adding Zendesk Chat to your Big Cartel site, navigate to the 'Advanced' tab in the 'Customize Design' section. Once there, choose 'Layout' and enable 'Custom Layout'. This step is crucial for embedding the Zendesk Chat…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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