Expanded Conditional Operators in Bot Builder - Frequently asked questions
Discover answers to common questions about using expanded conditional operators in Zendesk's Bot Builder. Learn how these enhancements can improve your bot's functionality.
Frequently asked questions
What new operators are available in Zendesk's bot builder?
Zendesk has expanded the range of operators in the bot builder's branch by condition step. This includes new number operators like 'is greater than' or 'is equal to', and additional string operators such as 'begins with' or 'ends with'. These…
How do the new bot builder operators affect my Zendesk setup?
The new operators in Zendesk's bot builder allow you to incorporate more sophisticated business logic into your bots. This means you can create more personalized and powerful user experiences tailored to individual needs. By using these expanded…
Do I need to take any action to use the new bot builder features?
No action is required from you to start using the new features in Zendesk's bot builder. These expanded operators are automatically available to all users. This means you can immediately begin incorporating the new number and string operators into…
Where can I find more information about branching conditions in Zendesk?
For more detailed information about branching conditions in Zendesk, you can refer to the 'Understanding branching conditions' article. This resource will provide you with a comprehensive understanding of how to effectively use branching conditions…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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