Using New Features in Zendesk Bot Builder
No action needed to access new Zendesk bot builder features. Start using them to enhance your bots today.
Do I need to take any action to use the new bot builder features?
No action is required from you to start using the new features in Zendesk's bot builder. These expanded operators are automatically available to all users.
This means you can immediately begin incorporating the new number and string operators into your bot workflows to enhance their functionality and user interaction capabilities.
More related questions
What new operators are available in Zendesk's bot builder?
Zendesk has expanded the range of operators in the bot builder's branch by condition step. This includes new number operators like 'is greater than' or 'is equal to', and additional string operators such as 'begins with' or 'ends with'. These…
How do the new bot builder operators affect my Zendesk setup?
The new operators in Zendesk's bot builder allow you to incorporate more sophisticated business logic into your bots. This means you can create more personalized and powerful user experiences tailored to individual needs. By using these expanded…
Where can I find more information about branching conditions in Zendesk?
For more detailed information about branching conditions in Zendesk, you can refer to the 'Understanding branching conditions' article. This resource will provide you with a comprehensive understanding of how to effectively use branching conditions…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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Freecash
Freecash
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