Zendesk Talk Codec Usage - Frequently asked questions
Discover the codecs used by Zendesk Talk. Explore FAQs addressing common queries about codec compatibility, performance, and more for Zendesk Talk.
Frequently asked questions
What codec does Zendesk Talk use for calls?
Zendesk Talk uses the G711 codec for its calls. This codec requires 50 kbps per concurrent call, ensuring clear and reliable voice communication. If you're managing multiple calls simultaneously, it's important to consider this bandwidth…
How much bandwidth does Zendesk Talk require per call?
Zendesk Talk requires 50 kbps of bandwidth per concurrent call. This is due to its use of the G711 codec, which is designed to provide high-quality voice communication. Ensuring you have sufficient bandwidth is crucial for maintaining the clarity…
Why does Zendesk Talk use the G711 codec?
Zendesk Talk uses the G711 codec because it provides high-quality voice communication. The G711 codec is a standard in telephony, known for its ability to deliver clear audio with minimal delay. This makes it an ideal choice for customer support…
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