Dashboards in Explore - Frequently asked questions
Discover answers to common questions about missing dashboards in Zendesk Explore. Learn why dashboards may not be available and how to resolve related issues.
Frequently asked questions
Why can't I see any dashboards in Zendesk Explore?
If you're unable to see any dashboards in Zendesk Explore, it might be because your user role is set to Viewer. Viewers can only access dashboards that have been shared with them. If no dashboards are visible, it's likely that none have been…
How can I access dashboards in Zendesk Explore as a Viewer?
As a Viewer in Zendesk Explore, you can only access dashboards that have been shared with you. If you find that no dashboards are available, it means that none have been shared with you or your group. To gain access, you should reach out to an…
What should I do if no dashboards are shared with me in Explore?
If no dashboards are shared with you in Explore, you won't be able to see any. This is because your role as a Viewer limits access to only those dashboards that have been shared. To fix this, contact an admin of your account to request that the…
Can I upgrade my Explore role to access more dashboards?
Yes, upgrading your Explore role can provide access to more dashboards. As a Viewer, your access is limited to dashboards that are shared with you. If you need broader access, consider discussing with your admin about upgrading your role. This…
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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