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How to Create a Support Trial Account - Frequently asked questions

Discover answers to common questions about creating a Zendesk Support trial account. Learn about setup, features, and troubleshooting in this comprehensive FAQ guide.

Frequently asked questions

How do I create a Zendesk Support trial account?

Creating a Zendesk Support trial account is simple and straightforward. To get started, head over to the Register page. Enter your email address, preferably one with your company's domain, create a password, and click Next. You'll then need to…

What email should I use to sign up for a Zendesk trial?

When signing up for a Zendesk trial, use your personal work email. It's important to use your own email contact, preferably with your company's domain, rather than the support address your customers use. This ensures that your trial account is…

Can I try different Zendesk plans during my trial?

Yes, you can try different Zendesk plans during your trial. All Zendesk Support trials start on the Professional plan by default. However, if you're interested in trying out a different plan, you can contact Zendesk Customer Support to have your…

What resources are available to help me get started with Zendesk?

Zendesk offers a variety of resources to help you get started. Once you've created your trial account, you can access several helpful articles and resources. These include 'Getting started with Support', 'Core concepts for Getting Started with…

How can existing Zendesk users try a higher plan?

Existing Zendesk users can try a higher plan for 30 days. If you already have a Zendesk account and want to explore a higher plan, you can do so from your Subscription page. This trial period allows you to experience additional features and…

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