Keyboard Shortcuts for Formatting - Frequently asked questions
Frequently asked questions
What are the keyboard shortcuts for bold, italic, and underline in Zendesk?
You can easily format text in Zendesk using keyboard shortcuts for bold, italic, and underline. For bold text, useCtrl+Bon a PC orCommand+Bon a Mac. To italicize, pressCtrl+Ion a PC orCommand+Ion a Mac. For underlining, the…
How can I quickly select all text in a Zendesk article?
Selecting all text in a Zendesk article is a breeze with a simple keyboard shortcut. On a PC, pressCtrl+Ato select all the text in your article. If you're using a Mac, the shortcut isCommand+A. This shortcut is particularly useful when…
What are the keyboard shortcuts for undo and redo in Zendesk?
Undo and redo actions in Zendesk can be performed using keyboard shortcuts, making it easy to correct mistakes. To undo an action, pressCtrl+Zon a PC orCommand+Zon a Mac. If you need to redo an action, useCtrl+Yor…
How do I insert a link using keyboard shortcuts in Zendesk?
Inserting a link in a Zendesk article is quick and easy with a keyboard shortcut. On a PC, pressCtrl+Kto open the link insertion dialog. If you're using a Mac, the shortcut isCommand+K. This shortcut allows you to add hyperlinks to your…
What are the header formatting shortcuts in Zendesk?
Zendesk provides keyboard shortcuts for quickly applying header formatting to your articles. For Header 1, useAlt+Shift+1on a PC orCtrl+Alt+1on a Mac. Similarly, you can useAlt+Shift+2toAlt+Shift+6on a PC andCtrl+Alt+2…
How can I toggle fullscreen mode in Zendesk using a shortcut?
You can easily toggle fullscreen mode in Zendesk with a keyboard shortcut. Simply pressCtrl+Shift+Fon both PC and Mac to enter or exit fullscreen mode. This shortcut is particularly useful when you want to focus on your writing without any…
Is there a shortcut for saving articles in Zendesk?
Yes, you can save your articles in Zendesk using a convenient keyboard shortcut. On a PC, pressCtrl+Sto save your work. If you're using a Mac, the shortcut isCommand+S. This shortcut ensures that your changes are saved promptly, helping…
How do I find text in a Zendesk article using a shortcut?
Finding specific text in a Zendesk article is simple with a keyboard shortcut. On a PC, pressCtrl+Ffollowed by your query to search for text. If you're on a Mac, useCommand+Ffollowed by your query. This shortcut allows you to quickly…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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