Zendesk User Groups Program - Frequently asked questions
Frequently asked questions
What are Zendesk User Groups?
Zendesk User Groups are gatherings organized by users for users to share knowledge and build connections. These groups are designed for people who use or are interested in Zendesk, allowing them to join based on location, role, or subject area….
Who can become a Zendesk User Group Leader?
Any Zendesk user who is passionate about leading a community can become a User Group Leader. These leaders are volunteers who host regular events, either virtually or in-person, for their group members. Being a leader involves organizing…
What happens at Zendesk User Group events?
Zendesk User Group events are centered around learning and networking. Each event typically focuses on a specific topic and may feature a guest speaker. Attendees have the opportunity to ask questions and connect with others. The events are…
How can I find a list of all Zendesk User Group Chapters?
To find a list of all Zendesk User Group Chapters, you should visit the User Group Chapter page. This page is regularly updated with the latest chapter launches, ensuring you have access to the most current information about available groups….
How can I join a Zendesk User Group?
Joining a Zendesk User Group is a great way to connect with other users and learn more about Zendesk. You can join groups based on your location, role, or specific interests. Since groups are run by volunteers, they regularly plan events and…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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