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Disable Dashboard Interactivity - Frequently asked questions

Explore common questions about turning off interactivity in Zendesk dashboards and reports. Find solutions and tips to manage your dashboard settings effectively.

Frequently asked questions

How do I turn off data interactivity on a Zendesk dashboard?

To turn off data interactivity on a Zendesk dashboard, you need to access the Tab options menu. From there, click the Interaction options icon and clear the relevant boxes. The 'All' option will be automatically selected, ensuring all interactivity…

What are the data interactivity options available in Zendesk dashboards?

Zendesk dashboards offer several data interactivity options, including Decompose, Drill in, Fullscreen, and Widget slides. Decompose allows viewers to slice results by an additional attribute, while Drill in lets them view and export related data….

How can I disable interactivity for a specific report in Zendesk?

To disable interactivity for a specific report in Zendesk, open the report from the Reports library. Click the Chart configuration icon and select Interactions. Then, clear the required boxes to turn off the desired interaction options. Remember to…

Can I turn off interactivity for individual tabs in a Zendesk dashboard?

Yes, you can turn off interactivity for individual tabs in a Zendesk dashboard. Access the Tab options menu, click the Interaction options icon, and clear the relevant boxes for the tab you want to modify. Make sure to publish your changes to save…

What is the purpose of the 'Decompose' interactivity option in Zendesk?

The 'Decompose' interactivity option in Zendesk allows viewers to slice results by an additional attribute on either Rows or Columns. This feature enables users to select either all or a portion of the graph to decompose, providing a more detailed…

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