Connecting Your Email with iOS - Frequently asked questions
Discover answers to common questions about connecting your email with iOS. Learn how to set up, troubleshoot, and optimize your email experience on iOS devices.
Frequently asked questions
How do I connect my email to Zendesk Sell on iOS?
Connecting your email to Zendesk Sell on iOS is straightforward. You can do it from either the Communication page or the Settings page within the app. To connect via the Communication page, go to the Today page (your dashboard), click on…
Can I connect my email to Zendesk Sell from the Communication page?
Yes, you can connect your email to Zendesk Sell from the Communication page. This is one of the two methods available in the Sell mobile app for iOS. To do this, navigate to the Today page, which is your dashboard, and click on Communication….
How do I set up email from the Settings page in Zendesk Sell?
Setting up your email from the Settings page in Zendesk Sell is simple. This is the second method available for connecting your email in the iOS app. To start, click the Settings icon in the top menu, then select Email and click Begin Setup….
What information is needed to connect my email to Zendesk Sell?
To connect your email to Zendesk Sell, you'll need your email address and password. This information is used solely for authentication purposes and is not shared with Sell. During the setup process, whether from the Communication or Settings…
Will my emails be saved in Zendesk Sell after connecting?
Yes, once your email is connected to Zendesk Sell, all your emails with leads and contacts will be saved in Sell. This applies whether you send emails directly from Sell or from your email account. The integration ensures that all communication…
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Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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Freecash
Freecash
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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