Embed Web Widget in SharePoint - Frequently asked questions
Frequently asked questions
How do I embed the Zendesk Web Widget in a SharePoint site?
To embed the Zendesk Web Widget in a SharePoint site, you need to use SharePoint Framework (SPFx) extensions. First, decide on an extension, package it, upload it to the SharePoint admin center, activate it on your site, and then embed the…
What are the steps to package an SPFx extension for SharePoint?
Packaging an SPFx extension for SharePoint involves selecting or developing an extension and then following specific instructions to package it. You can choose an existing extension from the Microsoft community-maintained GitHub repository or…
How do I upload an SPFx extension to the SharePoint admin center?
Uploading an SPFx extension to the SharePoint admin center is a straightforward process. First, access your SharePoint admin center by appending/adminto your SharePoint site URL. Navigate to the Manage apps page and upload your packaged…
How can I activate an SPFx extension on my SharePoint site?
Activating an SPFx extension on your SharePoint site involves enabling it at the site level. Go to your SharePoint site and navigate to the Site settings page. Click the gear icon, then select Add an app. Choose your app and click Add. You will…
How do I embed the Zendesk Web Widget on a SharePoint page?
To embed the Zendesk Web Widget on a SharePoint page, you need to add the widget script to your page. First, open the SharePoint page where you want to embed the widget and click Edit. In the web part section at the top of the page, select the…
Can I check the status of Zendesk chat using the Web Widget API?
Yes, you can check the status of Zendesk chat using the Web Widget API. The API allows you to use thechat:departmentsmethod to know the operating hours of a department. This method returns an array of active departments, each with a status…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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