Access Legal & Financial Docs in Admin Center - Frequently asked questions
Discover how to access legal, financial, and security documents in Zendesk's Admin Center. Find answers to common questions and streamline your document management.
Frequently asked questions
How can I access Zendesk's legal and financial documents?
To access Zendesk's legal and financial documents, you need to be the account owner. These documents are available in the Admin Center under the Forms and agreements section. Once you're in the Admin Center, click on the Account icon in the…
Who can view Zendesk's security documents?
Both account owners and administrators can view Zendesk's security documents. These documents are accessible in the Admin Center under the Security section. To find these documents, click on the Account icon in the sidebar of the Admin Center,…
What types of legal documents are available in Zendesk's Admin Center?
Zendesk's Admin Center provides access to several commonly-used legal documents for account owners. These include an Assignment Agreement for transferring account ownership and a Business Associate Agreement (BAA) for HIPAA compliance….
Are Zendesk's legal, financial, and security documents available in trial accounts?
No, Zendesk's legal, financial, and security documents are not available in trial accounts. To access these documents, you need a signed Main Services Agreement. This ensures that only fully registered accounts with the necessary agreements in…
How do I view financial documents in Zendesk's Admin Center?
To view financial documents in Zendesk's Admin Center, you must be the account owner. These documents are located under the Forms and agreements section. In the Admin Center, click the Account icon in the sidebar, then navigate to Forms and…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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