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Document Access in Zendesk Trial Accounts

Learn why Zendesk's legal, financial, and security documents are unavailable in trial accounts and how to access them.

Are Zendesk's legal, financial, and security documents available in trial accounts?

No, Zendesk's legal, financial, and security documents are not available in trial accounts. To access these documents, you need a signed Main Services Agreement.

This ensures that only fully registered accounts with the necessary agreements in place can view these sensitive documents. If you're on a trial account, you'll need to upgrade and complete the necessary agreements to gain access.


More related questions

How can I access Zendesk's legal and financial documents?

To access Zendesk's legal and financial documents, you need to be the account owner. These documents are available in the Admin Center under the Forms and agreements section. Once you're in the Admin Center, click on the Account icon in the…

Who can view Zendesk's security documents?

Both account owners and administrators can view Zendesk's security documents. These documents are accessible in the Admin Center under the Security section. To find these documents, click on the Account icon in the sidebar of the Admin Center, then…

What types of legal documents are available in Zendesk's Admin Center?

Zendesk's Admin Center provides access to several commonly-used legal documents for account owners. These include an Assignment Agreement for transferring account ownership and a Business Associate Agreement (BAA) for HIPAA compliance….

How do I view financial documents in Zendesk's Admin Center?

To view financial documents in Zendesk's Admin Center, you must be the account owner. These documents are located under the Forms and agreements section. In the Admin Center, click the Account icon in the sidebar, then navigate to Forms and…

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